The agent can handle natural speech, understanding the context to provide seamless interactions.
It transcribes and interprets spoken words with precision, ensuring smooth communication.
Seamlessly integrates with your CRM and other essential business tools.
Personalize the agent’s tone, style, and responses to match your brand voice.
Provides uninterrupted support, ensuring customers are always attended to.
Call Routing: Incoming calls to designated numbers are automatically managed by the AI Voice Agent during working hours.
After-Hours Handling: Calls outside of working hours follow your pre-configured settings, such as forwarding to voicemail or another number.
The AI Voice Agent can perform various tasks during calls to streamline workflows and enhance lead management.
Update Contact Fields: Automatically captures and updates customer details in their contact records.
Trigger Workflows: Activates predefined workflows based on the call’s content.
End Calls: Concludes conversations politely when the task is complete.
Transfer Calls: Escalates calls to human agents when necessary.
Send SMS: Sends follow-up messages or relevant information via text.
Yes, any available phone number in your account can be assigned to the AI Voice Agent, as long as it’s not already used for specialized functions like IVR.
Absolutely! The agent can gather customer details, such as name, email, and address, and automatically update or create contact records in your CRM.
While the agent can collect details and trigger workflows, direct appointment scheduling requires integration with your calendar through workflows.
Yes, you can create multiple agents, each with its own phone number and unique configuration to handle various departments or services.
Simply update the prompts or business details in the Agent Goals section to train the agent on new products, services, or FAQs.
Yes, the agent can be configured to transfer calls to human agents based on specific conditions you define.
Re-billing options are available. Contact our support team for assistance in setting up re-billing for your agency.
Currently, Pest AI’s Voice Agent is compatible only with Lead Connector Phone System and not with direct Twilio integrations.
