Introduction
We are thrilled to introduce an enhancement to Pest AI's Conversation AI: the New Query Detection Flow. This updated feature improves query analysis, ensuring that Pest AI's bot delivers more accurate, context-sensitive responses by analyzing recent conversations and using tailored bot training data.
How It Works
Automated Conversation Review: Each incoming message is analyzed to understand its context and extract the key query.
Query Analysis Score: An analysis score is provided to indicate whether the message requires support or is a customer inquiry.
Adaptive Responses: The bot utilizes the appropriate training data from your sub-account to ensure responses are both relevant and accurate.
This feature has been designed based on user feedback and helps Pest AI continuously improve the quality of its interactions.
Note:
No action is required from users. The updates have been applied internally, automatically enhancing AI response efficiency.