1. Firstly, click on "Conversations".

2. Select a conversation here.

3. Click on "Internal Comment".

4. Type internal comment here.

5. Click on "Send".

6. Internal comment will be posted here and is only visible to internal users.

1. Firstly, click on "Conversations".

2. Select a conversation here.

3. Click on "Internal Comment".

4. Type internal comment here.

5. Click on "Send".

6. Internal comment will be posted here and is only visible to internal users.
