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Customizing Email Review Request Behavior in Pest AI

Enhance your customer feedback strategy by customizing the behavior of your email review requests in Pest AI. This article provides a detailed guide on how to adjust settings to personalize the timing, frequency, and content of your review requests. Learn how to create customized email templates that resonate with your audience, encouraging higher response rates and gathering valuable insights to improve your services.

1. Begin by selecting 'Settings' to adjust your preferences.

1 To begin, click on "Settings".

2. Next, choose 'Reputation Management'

2 Click on "Reputation Management".

3. Then navigate to 'Email Review Requests' to setup email notifications.

3 Once that's done, click on "Email Review Requests".

4. Now, activate the review request feature.

4 Click here.

5. Afterwards, enter the subject name for your email review requests.

5 Click on the element.

6. Choose 'Email After Check-In' for follow-up emails.

6 Now, click on "Subject".

7. Specify how often to repeat this action; either in days or hours.

7 Click on "Until clicked, repeat this every".

8. Select repetition frequency for the email.

8 Next, click on "Don't Repeat".

9. If custom timing is preferred, define the specific hours or days.

9 Following that, click on "Subject".

10. Define the maximum number of attempts for sending review requests.

10 Following that, click on the element.

11. Proceed to 'Open Email Builder' to create a tailored email template.

11 Click on "Open Email Builder".

12. Finally, click 'Save' to apply and save all your settings.

12 Next up, click on "Save".

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Customizing Email Review Request Behavior in Pest AI | Pest AI