Improve your CRM's flexibility by learning how to enable duplicate contacts in Pest AI. This article provides a step-by-step guide on adjusting your settings to allow multiple entries for the same contact. Discover how this feature can help you track various aspects of client interactions, maintain comprehensive records, and enhance data accuracy. Learn to manage duplicate contacts effectively to optimize your relationship management strategy.
1. Start by selecting the 'Settings' option.
2. Next, access the 'Business Profile' section.
3. Then move to the 'Contact Deduplication Preferences' area.
4. Finally, enable the option to allow duplicate contacts.