Inbound Call Routing- Assigning Staff Members To Receive Inbound Calls in Pest AI | Pest AI

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Inbound Call Routing- Assigning Staff Members To Receive Inbound Calls in Pest AI

If you would like another staff member, such as your sales person to receive incoming calls from clients or leads in Pest AI please follow the steps below to set this up:

1. To start, click on "Settings".

1 To start, click on "Settings".

2. Afterwards, click on "My Staff".

2 Afterwards, click on "My Staff".

3. Click here to edit

3 Click here.

4. Click on "Call & Voicemail Settings".

4 Click on "Call & Voicemail Settings".

5. Select the option under ‘Inbound Twilio Number’ for calls to be forwarded to this user.

5 Afterwards, click on "Select Phone Number".

6. Dont forge to click save

6 Click here.

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