Log in to your Pest AI CRM account.
Navigate to the 'Settings' option from the main menu to open the settings dashboard
Within the Settings menu, find and click on 'Custom Fields'. This section allows you to manage all the data fields across various forms in your CRM.
In the Custom Fields section, click on 'All Fields' to view a list of existing fields.
Click on 'Add Field' located on the top right corner of the page to start the process of creating a new custom field.
Enter a name for your new field in the space provided. This name will be used as the field label in forms and data views.
Choose an object from the provided drop-down list to define what type of data the field will relate to (e.g., Contacts, Opportunity).
Enter your desired placeholder text. This text will appear in the field before any data is entered, serving as a hint or instruction for users.
Provide a prefill value if you want the field to automatically display a default number when a new record is created. This is optional but useful for standardizing data entries.
For additional field preferences, click on the specified area to expand more setting options, such as visibility conditions or validation rules.
Once all settings are configured to your satisfaction, finalize your custom field by clicking 'Save'. This action will add the new field to your CRM’s data structure.