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How to Integrate Facebook Page and Instagram Business Profiles with Your CRM

Learn how to connect your Facebook Page and Instagram Business Profile to your CRM for seamless social media management and enhanced customer engagement.

1. Begin by navigating to 'Settings' in your menu.

1 To kick off, click on "Settings".

2. Next, choose the 'Integrations' option.

2 Then, click on "Integrations".

3. Click 'Connect' to link your Facebook Account.

3 Following that, click on "Connect your location's Facebook Account".

4. Take a moment to log into Facebook, ensuring it's linked with Instagram Business Profile.

4 Upload

5. Choose which Facebook Page you wish to integrate.

5 Upload

6. Then, click 'Connect Page!' to proceed.

6 Upload

7. Now, head to 'Select Ad Account' from the available drop-down.

7 Click on "Select Ad Account".

8. Pick the appropriate Ad Account from the list.

8 After that, click on the element.

9. Click 'Messenger'

9 Then, click on "Messenger".

10. Check the option to 'Receive Facebook Messenger messages'.

10 After, click on "Receive Facebook Messenger messages".

11. Don't forget to save changes by clicking 'Save'.

11 Next, click on "Save".

12. Finally, navigate to the 'Instagram' section.

12 Then, click on "Instagram".

13. You will see 'You can now use both Facebook & Instagram!' to confirm your integration.

13 Click on "You can now use both Facebook & Instagram!".

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How to Integrate Facebook Page and Instagram Business Profiles with Your CRM | Pest AI