All messages sent through Pest AI must comply with Application-to-Person (A2P) messaging standards. This ensures consistent, professional communication, regardless of the scenario or number type, including long codes and toll-free numbers.
Messages may only be sent to recipients who have actively opted in. It is strictly prohibited to purchase, sell, or exchange permissions, including obtaining phone lists from third-party sources to imply consent.
Each initial message must offer recipients an easy way to opt-out, typically through a message like "Reply STOP to unsubscribe." This allows recipients the freedom to withdraw their consent anytime via standard opt-out keywords.
Every initial message should explicitly identify the sender (the entity that obtained the opt-in) unless it is part of an ongoing conversation. This transparency helps in maintaining trust and clarity in communication.
Sending messages related to alcohol, firearms, gambling, tobacco, or any adult content through the Pest AI messaging services is forbidden.
Attempts to circumvent messaging filters, such as using snowshoeing tactics (spreading similar messages across numerous phone numbers), are not allowed. Such practices aim to evade detection mechanisms and are strictly against policy.
Pest AI is committed to working with customers to maintain compliance with these messaging standards. However, in the event of violations, Pest AI reserves the right to limit or revoke access to its messaging services to protect lawful usage and uphold industry standards. Severe breaches may lead to immediate action with limited notice to prevent further misuse.
This policy is integral to safeguarding the reputation and functionality of Pest AI’s Phone Messaging Services, ensuring they are used appropriately and legally by all customers.
