These calendars integrate seamlessly with staff availability. You can assign services to specific team members, set service durations, and even process payments during the booking process.
Step 1: Initiate Calendar Configuration
Log in to your account, navigate to the Calendars section, and select Calendar Settings.
Within this tab, select "Create Calendar" and opt for "Service Calendar."
Calendar Name: Choose a name that represents your service.
Calendar Description: Provide a concise overview of what the calendar entails.
Staff Assignment and URL: Assign relevant staff and create a unique URL for the calendar.
Service Duration: Clearly state how long each service will take.
Add a logo to your service. This will be displayed on the appointment booking widget specifically for this service calendar.
Note: The service logo is distinct from the Service Cover Image used for Service Menus or Groups.If you plan to include this calendar in a Service Menu, assign it to a relevant group (in group integration) for better organization.
Personalize the title of the calendar event as it appears in calendars like Google Calendar or Outlook in the Appointment Invite Customization field. Choose an event color for easy identification.
Custom Service Intervals and Durations, and Staff Selection Toggle
1-Extended Service Duration: The maximum duration for a service calendar has been increased from 6 hours (360 minutes) to 12 hours, aligning with other calendar types.
2-Custom Service Intervals and Durations: Users can set any interval or duration they need, such as 20 minutes, 99 minutes, or 12 hours, rather than being limited to multiples of 15 minutes.
3-Staff Selection Toggle: Users can now decide whether to allow bookers to select a staff member on the booking widget, providing more flexibility in managing bookings.
Configure Service Duration and Interval:
Navigate to Calendar Settings.
Choose your Service Calendar.
Go to the Availability Tab to configure your service duration and interval.
Note: Users can configure its availability by considering both staff and calendar availability when determining free slots. Previously, only staff availability was checked, which constrained businesses. Now, users can set up weekly working hours and date-specific hours for service calendars, ensuring a more flexible and accurate scheduling system.Configure Staff Selection:
Navigate to Calendar Settings and choose your Service Calendar.
Go to the Customizations Tab.
Toggle the staff selection option on or off based on your preference.
Please Note: Customizing the interval and duration settings may impact your availability and, consequently, the available slots displayed on your booking widget. To maximize the number of available slots, it is recommended to set the interval and duration in consistent time increments (e.g., both as multiples of 15 minutes).
In the Appointment Duration field, set the length of each service appointment.
In the Post Appointment Buffer field, include additional time post appointments for transitions.
In the Minimum Scheduling Notice field, establish how far in advance bookings need to be made.
In the Future Booking Range field, decide the maximum advance booking period.
In the Forms Configuration field, choose between default or custom forms for client information collection.
Note: Custom forms apply only to direct bookings on a Service Calendar. Default forms are used for bookings through the Service Menu.In the Confirmation Page Customization field, select between a thank you message or a redirection URL post-booking
If accepting payments, link your payment gateway under Settings > Integrations.
Configure who receives notifications and set up Google invitation emails.
Upload an image that represents your service, appearing in menus and widgets.
Include any extra information in Google invitations (ensure "Allow Google Calendar to Send Invitations" is enabled).
Cancellation & Reschedule Policy :
Users can set specific time frames for cancellation and reschedule options on the booking widget, enhancing appointment management. Businesses can define how far in advance bookers can cancel or reschedule appointments, ensuring better control over scheduling and reducing last-minute changes. This helps maintain a well-organized schedule by limiting changes within a defined period.
Go to the Notifications and Additional Options section.
Enable "Allow Cancellation" and "Allow Rescheduling."
Specify the time range for link accessibility. Leaving the value blank means the links will always be accessible.
When enabled, the cancellation and rescheduling links will be added to the additional notes section and included in the calendar invite, expiring as configured to prevent changes outside the specified window.
Associate your service calendar with specific rooms and equipment from your predefined list.
Upon completion, save your settings, and your Service Calendar is ready for use.
1. Multi-Service Bookings: Allows bookings for various services for an individual or a group.
2. Fixed Slot Interval: Operates at a 15-minute interval, enhancing scheduling efficiency.
3. Staff Linked Availability: Reflects only the availability of assigned staff members.
4. Group and Service Menu Integration: For showcasing different services under one link, first create groups, then assign service calendars to these groups, and finally configure your Service Menu.
To learn more about the Service Menu feature, please read the article, ”Overview of the Service Menu in Calendars”. To learn more about