Key Features:
Capture and Deliver Voice Messages: Easily record and send voice messages to your customers.
Custom Messages: Personalize voice notes for each customer, adding a unique touch to your communications.
Enhance Engagement: Use voice notes to foster more engaging and human interactions with your audience.
Note: Voice notes can only be sent if there is an open service conversation between your business and the customer.
How It Works:
Navigate: Go to Conversation > WhatsApp > Voice Note.
Record: Use the recording feature to capture your message.
Send: Deliver your voice note directly to your customer.
Use Cases:
Customer Support: Provide quick, detailed responses to customer inquiries with a personal touch.
Order Confirmations: Send personalized voice confirmations to enhance trust and create a unique customer experience.
Appointment Reminders: Record reminders for upcoming appointments to ensure customers remember and attend.