Call Transcriptions Now Available for Recorded Calls
You can now access transcriptions for recorded calls, enabling users to maintain accurate records of all conversations and aiding in documentation and compliance requirements.
Key Features:
Automatic Transcriptions: Transcriptions are automatically generated for all outbound and inbound recorded calls, saving you time and effort.
Easy Activation: Users can enable call transcription conveniently under Advanced Settings in the Voice Calls tab, streamlining the setup process.
Enhanced Visibility: Transcriptions are seamlessly integrated into the conversation page, providing easy access and reference to call content.
How It Works:
Navigate to Settings > Phone Numbers
Go to Advanced Settings > Voice Calls
Enable Call Transcription
Benefits
Efficient Documentation
Automatic transcriptions allow you to maintain accurate records of all conversations without manual effort, improving documentation and compliance.
Convenient Review
Easily review call content without needing to listen to entire recordings, enhancing accessibility and efficiency.