Part 1: Settings Option.
Step 1: Navigate to Settings, Business Profile
Step 2: Scroll down to “Missed Call Text Back”
Step 3: Enable and customize the missed call text back
Part 2: Using a Workflow
If you’d like to further customize what happens when you get a missed call, then a better option can be a workflow.
Please Note: If you further customize the message you will want to disable the missed call text back within settings.
Step 1: Go to Automations, then Workflows
Step 2: Create a new workflow with the “Auto Missed Call Text Back” Recipe
Please Note: Click on the triggers and customize the filter to your use case as well as actions.
Step 3: Customize and add to this to your liking then change from Draft to Publish for the workflow to be live!
