Select the “Add New Workflow Trigger” button
This will pull up a list of selections of triggers on the right-hand side of the screen
Scroll down until you see the “Shopify” section
Select the “Abandoned Checkout” button
Please Note: this will only work if you have a Shopify account and it is integrated (To learn more about integrating your Shopify account please continue)
Navigate to Settings > Integrations
Click the “Connect” button
Please note that you can open the “Learn More” option (in red) this will give you step-by-step instructions on integrating your Shopify account
Note: You can review our ‘Shopify Integration’ article to detail the steps to integrate your Shopify account.
Now that you have integrated your Shopify account select the “Abandoned Checkout” button
This will pop up the trigger on the right side
Under the “Filters” tab you will have the option to customize the duration (minutes)
This will decide the amount of time before the automation gets triggered.
For Example: if the customer has not checked out their items for (30 Minutes) you have the option to send a reminder email to them
You can also add additional filters by clicking on the ‘Add Filters’ selecting the ‘Cart Value’ trigger and setting the filter
Once you have selected the desired amount of time, on the bottom right click the blue“Save Action” button
