Inbound Webhook Trigger

How to Configure

1. Access Workflow Settings:

   • Open or create a new workflow.

   • Select "Inbound Webhook" as the workflow trigger.

2. Generate Webhook URL:

   • A unique webhook URL will be generated for your workflow. Copy this URL for use in external applications.

3. Set Up External Application:

   • In the external application (e.g., Zapier, Integromat), create a trigger that sends data to the webhook URL.

   • Configure the action to send a POST request to the copied URL, including the necessary data in JSON format.

4. Test the Integration:

   • Send a test request from the external application to the webhook URL to ensure the integration functions correctly.

5. Map Incoming Data:

   • In your workflow, map the data received from the external application to relevant fields or variables.

6. Save the Trigger:

   • Once configured, click "Save Trigger" to finalize the setup.

     
   

Example

Scenario: Integrating a Payment Processor

1. Webhook URL: You create a workflow and generate a webhook URL.

2. External Application Setup: In a payment processor like Stripe, you set up a webhook that triggers when a payment is successful, sending a POST request to the webhook URL with payment details in JSON format.

3. Data Sent: The JSON payload might look like this:

   {
     "customer_id": "CUST_001",
     "amount": 100,
     "currency": "USD",
     "status": "successful"
   }

   Copy code

   { "customer_id": "CUST_001", "amount": 100, "currency": "USD", "status": "successful" }

4. Workflow Action: Upon receiving this data, the workflow can be configured to:

   • Update the lead's status to "Paid."

   • Send a confirmation email to the customer.

   • Trigger additional follow-up actions based on the payment status.

This integration provides real-time updates and automations, optimizing your CRM processes.