1. Begin by visiting the settings section.
2. Navigate to the Phone Numbers tab.
3. Select 'Add Number' to proceed.
4. Choose to add a phone number from the dropdown.
5. Apply the 'Filter' option for configuration.
6. Toggle off 'Local' to view toll-free options.
7. Confirm changes by clicking 'Apply'.
8. Select the desired toll-free number.
Toll-free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855, 844 or 833
9. Finalize your purchase of the toll-free number.
FAQs
1. What is the benefit of Toll-Free Numbers over Local/Phone numbers?
Though Toll-Free numbers are high priced they have added advantages to it, please see below:
Increased throughput of 3 Message segment per second when compared to 1 message segment per second in case of other 10DLC numbers.
[US/Canada Only] The Toll-Free Registration helps to send at least a few messages while the registration is in progress unlike the A2P registration for 10DLC numbers.
2. How can one register their US/Canada Toll-Free numbers?
If the sub-account is on the LC phone, you can sign up for Toll-Free Number Registration for LC - Phone (US/Canada) from the application. [Only applicable to US/Canada Toll-Free Numbers]
If the sub-account is using your/their own Twilio account, you will need to contact Twilio support to register your toll-free number.If the sub-account is on the LC phone, you can sign up for Toll-Free Number Registration for LC - Phone (US/Canada) from the application. [Only applicable to US/Canada Toll-Free Numbers]