1. Begin by visiting the settings section.

2. Navigate to the Phone Numbers tab.

3. Select 'Add Number' to proceed.

4. Choose to add a phone number from the dropdown.

5. Apply the 'Filter' option for configuration.

6. Toggle off 'Local' to view toll-free options.

7. Confirm changes by clicking 'Apply'.

8. Select the desired toll-free number.

Toll-free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855, 844 or 833

9. Finalize your purchase of the toll-free number.

FAQs

1. What is the benefit of Toll-Free Numbers over Local/Phone numbers?

Though Toll-Free numbers are high priced they have added advantages to it, please see below:

• Increased throughput of 3 Message segment per second when compared to 1 message segment per second in case of other 10DLC numbers.

• [US/Canada Only] The Toll-Free Registration helps to send at least a few messages while the registration is in progress unlike the A2P registration for 10DLC numbers.

2. How can one register their US/Canada Toll-Free numbers?

If the sub-account is on the LC phone, you can sign up for Toll-Free Number Registration for LC - Phone (US/Canada) from the application. [Only applicable to US/Canada Toll-Free Numbers]

If the sub-account is using your/their own Twilio account, you will need to contact Twilio support to register your toll-free number.If the sub-account is on the LC phone, you can sign up for Toll-Free Number Registration for LC - Phone (US/Canada) from the application. [Only applicable to US/Canada Toll-Free Numbers]