Step 1: Use an incognito window and log in to check if the issue persists.

Step 2: If unresolved, clear the browser cache and reload the page (sign in again).
Use these URLs: Chrome: chrome://settings/siteData
,
Edge: edge://settings/clearBrowserData?search=cache
.
Step 3: If needed, disable all browser extensions and try again.

Step 4: Test different browsers such as Firefox, Safari, or Chrome.
Step 5: If the problem continues, right-click on the page > Inspect > Console, take a screenshot of any error messages, and submit a ticket.